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xmeye doesnt connect dvr

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even though the xmeye dvr is connect to cloud in the xmeye says dvr is offline. but if i connect it from the same lan it connects. plz help dvr firmware is of 2014

thanks
Ajendra Raj Dangol
Support
Skype :arajdangol

Hi there,

Thanks for your feedback.
Please go to your DVR's network setting, making sure it has an valid DNS record.


If the device has incorrect DNS record, likely device offline error will occur.

Sincerely,

Peter Chen
Unifore Security
Post your questions here: https://support.yooseecamera.com


thanks for the reply,
i was saying that the dvr can be viewed by serial in the lan but cannot be view from outside, and in the ver page status is connect..

 
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Article details
Article ID: 100
Category: NVR
Date added: 2017-09-04 02:34:20
Views: 123
Rating (Votes): Article rated 5.0/5.0 (1)

 
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