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Cannot detect HDD on NVR


We had a problem with our NVR which was discovered to have come from the motherboard, we sent it back to your factory in china. On its return we connected it and were able to see video footage but could not play back as no recording was taking place. The HDD can be heard spinning but we cannot access them.

Please help us resolve this problem urgently.



Hi there,

Thanks for your feedback.

Please double check the connection between the HDD and NVR.


Peter Chen
Unifore Security

Thanks i'll check that now and revert

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Article details
Article ID: 62
Category: NVR
Date added: 2016-06-23 02:10:21
Views: 256
Rating (Votes): Article rated 5.0/5.0 (1)

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