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D1000G, VS-CO100 & VS-WY300

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I have test all 3 sets of D1000G and it only works wirelessly with modem-router with Tri-band (2.4GHZ, 5.0Ghz x 2). Cannot work Dual band (2.4Ghz & 5.0Ghz).
Also, I have tested only 1 set of your VS-CO100 (Carbon Monoxide Detector) but, cannot work – see photo (with gas coming out for more than 20 seconds and still cannot work). Have not test the other 2 sets.
For the VS-WY300 (Wireless Smoke & Heat Detector) – I have tested 3 sets. All 2 sets took more than 20 seconds to sound and the other more than 1 minute to
sound alarm. Why need so long ?

Hi there,

All our WiFi cameras only support 2.4GHz frequency.
VS-CO100 is a standalone detector, it doesn't have RF module, can't support wireless connection (or work with other security systems).

VS-WY300 has the hush button design, when pair the detector to the camera, users can simply press the "hush" button to trigger the smoke detector.

Sincerely,

Peter Chen
Unifore Security
Website: unifore.net


Hello Peter,

I know your D1000G only supports 2.4Ghz but, why I cannot connect using my Dual band (2.4Ghz & 5.0Ghz) modem-router ?

I know VS-CO100 is a standalone detector. My question is this WHY this Carbon Monoxide detector alarm did not sound when I put it on top of my gas stove for more than 30 seconds.

For the VS-WY300 (Wireless Smoke & Heat Detector) – my question is why the alarm need so long (about 1 minute) so sound ? Is it normal for your set to take 1 minute to sound ? I minute is too long, we will die of smoke inhalation if it takes so long.

Hi there,

1. The camera can work with 2.4GHz WiFi connection. When setup the WiFi, making sure the connected the 2.4GHz's WiFi SSID. (Dual band router may have two different WiFi SSID, one for 5GHz connection, the other for 2.4GHz).

2. For the carbon monoxide, it will trigger the alarm if the CO density reaches its threshold. Please note each gas/LPG/CO detector need to warm-up before start to function. After turn on the detector (put the battery into carriage), the detector will enter warm-up status, warm-up takes at least 10 minutes. During the warm-up (preparation) status, it will not trigger the alarm.

3. There is no alarm delay time design to the smoke detector, it will trigger the alarm as long as the smoke's density reaches its threshold.

Sincerely,

Peter Chen
Unifore Security
Website: unifore.net

 
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Article details
Article ID: 67
Category: IP Camera
Date added: 2017-01-11 10:12:54
Views: 282
Rating (Votes): Article rated 5.0/5.0 (12)

 
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