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G60 SAMPLE ORDER QUESTIONS

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Hi,

we recently bought one alarm system model G60, and i have some questions.
1. Is there a mobile application to control this alarm?
2.How can i change the name description for the detectors?
3. In case there is no signal from the gsm network for any reason, there is a lot of delay to arm or disarm the system. this happened when it was connected to monitoring station. is there a solution for that?
4. can we change any of the settings conencting remotely?
5. There is a button on the system that shows FIRE if i press it, then how i disable it ? i tried with a code and remote control without any effect.


Looking forward to your reply,

Hello Vassilis Micheal,

Thanks for your feedback.

1. Yes, you can use the Android and iPhone App to control it.
https://play.google.com/store/apps/details?id=com.cyxh.alarm&hl=en
https://itunes.apple.com/us/app/e-gsm-alarm-system/id878887045?mt=8
2. You can change the name for the detector through using smartphone App

3. If there is no GSM network, then the system will not be able to transmit Arm/Disarm signal to central monitoring station.

4. G60-Ultimate doesn't support remotely configuration

5. Touch "Emergency" for more than 2 seconds, you can trigger emergency alarm. To Disarm the alarm, you need to touch Disarm button, then input user code 1111 (default)

Sincerely,

Peter Chen
Unifore Security
http://www.hkvstar.com


hello,

thanks for your quick response!
about the below:

3. If there is no GSM network, then the system will not be able to transmit Arm/Disarm signal to central monitoring station.


I noticed that the system cannot be operated for some minutes if there is no signal...

Hi there,

Yes, if there is no signal, the alarm will keep trying....for several times. Therefore you can't operate during this period.

If you don't want let this happen, you can disable Arm/Disarm upload option.

Sincerely,

Peter Chen
Unifore Security
http://www.hkvstar.com


1. when i am trying to name the zones in the number if i put 01 to change zone1 name it doesnt accept it.
Also the CID code i dont want to change it, i just leave it empty?

Hello Vassilis Micheal,

Thanks for your feedback.

To edit the zone's name, it's mandatory to input CID code.
You can find the CID code for different types of alarm on user manual.

Sincerely,

Peter Chen
Unifore Security
http://www.hkvstar.com

 
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Article ID: 91
Category: IP Camera
Date added: 2017-07-19 09:25:20
Views: 47
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