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2CU App lost password, unable to reset

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Hi,

I've got an IP camera which is set up for access with the 2cu app. I made an account with my phone # but in my haste i lost the password. However, the reset password link only lets me reset via email or for mainland china #s and i have no email on the acct. I made another account with my email and tried to add the phone but it said the phone was already in use.

Is there any way to reset the password on the account linked to the phone #?

Thanks
Kenneth

Hi there,

Thanks for your feedback.

If you forgotten the password, you have to register a new account.
We are not able to reset your account.

Sincerely,

Peter Chen
Unifore Security
Website: unifore.net

 
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Article details
Article ID: 97
Category: IP Camera
Date added: 2017-07-25 06:15:47
Views: 220
Rating (Votes): Article rated 5.0/5.0 (9)

 
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