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Digital Zoom for D1201-C Article rated 4.8/5.0
Dear Unifore, why i cannot zoom D1201-C using 2CU mobile phone software ? regards, TerenceHello Terence, Thanks for your feedback. 2CU smartphone App doesn't support digital zoom. To use digital ...
IP camera is not stable mod. ED2381W‏ Article rated 4.6/5.0
I purchased two cameras ip mod. ED2381w.  The first one has BSP version 0160_A01_V06.18.02.01 is okay, quite stable.  The second version has BSP V06.18.01.01  is not okay. Does not at...
Foscam 8910W compatible NVR Article rated 4.8/5.0
Hello, could you confirm if this NVR EN8243 Works fine with the Foscam 8910W, thanks Our Mini NVR (EN4243 and EN8243) only works with Onvif and RTSP IP cameras. You need to check your IP camera's sp...
d1000 camera and COT Pro app software Article rated 1.0/5.0
I have a d1000 camera and COT Pro app software for interface with my Samsung S6 phone. I can connect with the camera,change all settings, receive alarm notifications and emails with pictures but canno...
Q1000 - no connection Article rated 3.0/5.0
Hello HKVSTAR, I'm a happy customer with both X8 alarm system + Q1000 IP camera. I have a problem which started with the Q1000 camera. I cannot communicate with it (Wifi or Mobile). I have done ever...
IP Camera Video Cloud Storage Service Article rated 1.0/5.0
My suggestion is for eRobot to provide cloud service just like the popular camcloud.com and foscamcloud.com so the consumer will have more peace of mind in case their IP CAM and NVR is stolen in an ev...
questions about ip cameras Article rated 5.0/5.0
dear sir/madam i would like to make some questions about NVR-720P-ELITE. is there an application for android phones so i can watch what the cameras are watching ? do i need a computer for the data...
COT Pro - CMSClient Article rated 5.0/5.0
Hello I have a problem with smart will be on drugs, I installed(settled) 8 (E-robot d1001) in a business(trade) and when I am in the business(trade), on the local area network I see very well all them...
NVR not seeing Onvif cameras Article rated 5.0/5.0
Hi, I am having problems getting my 8CH NVR to see my Hisilican (system V4.02.R12.00006510.10010.1403) cameras. I can see the cameras video in chrome. Everything is on the same network with the sam...
Ip Camera Home Security System Article rated 5.0/5.0
Hello, I bought attached (please see picture) IP camera. All functions of camera are well except entegration of wireless detectors. I tried to entegred several PIR detectors but camera did not see th...
eRobot IP camera D1400- has stopped working firmware corrupted Article rated 3.0/5.0
Hello, my name is Pavel Kucera. I have a problem with my IP camera D1400. About this Problem: I tried this IP camera - I connected the power adapter to this IP camera and connected the network cable t...
D1000G, VS-CO100 & VS-WY300 Article rated 5.0/5.0
I have test all 3 sets of D1000G and it only works wirelessly with modem-router with Tri-band (2.4GHZ, 5.0Ghz x 2). Cannot work Dual band (2.4Ghz & 5.0Ghz). Also, I have tested only 1 set of your ...
D1400 SDcard installation Article rated 5.0/5.0
Can you send me the installation guide for SD Card ofD1400 wifi camera please. Thank youHi there, Thanks for your feedback. For the D1400, we recommend users to pre-install the TF card. However, you...
can't connect to 4 erobots after 2+ days Article not rated yet
We ran into this major issue in 4 of our erobots that is set to record continuously over couple days. All were running well for many days and the one we show here has been running for about 2+ days ti...
eRobot camera wifi issue Article rated 5.0/5.0
Hi, I have problems with program the wifi, the QR code is not scanning, could you please help me?. ThanksHi Jose, To scan the QR code, you need to reset the camera firstly. After reset the camera, t...
Wi-Fi Network Camera Setting Article rated 5.0/5.0
I am trying to set up NVR 720p kit to test it for on presentation to my clients but has not been successful. According to your manual, to set up the wifi network the following steps must follow: 1. I...
ONVIF credential Article not rated yet
what is the login info for the erobot d1000? not the p2p mobile app, but the ONVIF through port 5000, I cant get it to connect to the NVR, i need the user and password. Thank youHello Alex, Thanks fo...
D1500 WIFI OUTDOOR BULLET CAMERA Article rated 3.7/5.0
I have an existing CCTV Camera point and it is with 2 cables - a “Jack” that is 12V DC and the other is RG59. Can I use your D1500 without the 230V AC ? That means, I will use my existing ...
IP Camera HI3516C Port 34567 Connection error Article not rated yet
Dear Support! I changed my camera Media port 34567 to 34561. After this I cannot connect to the camera. Over http and CMS software I get "Invalid error" message. IE browser says: "Unknow error:-113"...
COP IP camera hang up Article rated 5.0/5.0
COP IP camera "hang up" and can't connect to see real time motionThis is an error screenshotHello Mayura, Thanks for your feedback. Concerning to "hang up" problem, you may read this thread: http://...
Forgotten password how to reset ED1845 IP PTZ dome camera Article rated 5.0/5.0
ED1845 IP PTZ every night lost connection with my camera but I have no timer configure . is there a new update of how can reset the to default setting againHi there, Please download&install the ...
Videos .AV format Article rated 5.0/5.0
Erobot cameras record videos in .AV format, and I can not find software that allows me to view them on a PC (without using CMS client), you could tell me what software are available for viewing or to ...
Outdoor IP camera D1400 Article rated 5.0/5.0
Hello, I bought from you the outdoor IP camera D1400. Please, I have any questions about settings. Does IP camera D1400 support video/picture motion detection? IF yes, please, can you describe me in ...
Not Able to Connect Hi3516c with Dahua N Article not rated yet
Dear Sir I am not ale to connect Hi3516c based IP Camera with Dahua NVR. I am able to access camera from web browser. Pls help me. Regards Sandeep Singh India +919815844111Hi there, Please check ...
G60 SAMPLE ORDER QUESTIONS Article not rated yet
Hi, we recently bought one alarm system model G60, and i have some questions. 1. Is there a mobile application to control this alarm? 2.How can i change the name description for the detectors? 3. In ...
2CU App lost password, unable to reset Article rated 5.0/5.0
Hi, I've got an IP camera which is set up for access with the 2cu app. I made an account with my phone # but in my haste i lost the password. However, the reset password link only lets me reset via e...